Privacy Policy for Splash Canine Swim Club
Effective Date: January 1, 2025
At Splash Canine Swim Club, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or interact with us online or in person.
1. Information We Collect
We may collect the following types of information:
Contact Information: Your name, email address, phone number
Dog Information: Your dog's name, breed, age, or health status (if you provide it)
Booking Details: Appointment dates, services booked
Payment Information: Handled securely through third-party payment processors—we do not store credit card details
Website Usage Data: IP address, browser type, pages visited (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
Schedule and manage swim sessions
Respond to your inquiries
Send updates about your appointments, services, or promotions
Improve our website and services
Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share it only with:
Service providers that help us operate our business (e.g., scheduling tools, payment processors)
Authorities, if legally required
4. Cookies & Analytics
Our website may use cookies and third-party analytics tools (like Google Analytics) to understand how visitors use the site and improve user experience. You can disable cookies in your browser settings.
5. How We Protect Your Information
We use appropriate security measures (encryption, secure hosting, password protection) to protect your data from unauthorized access or disclosure.
6. Your Rights
You may:
Request access to the data we hold about you
Ask us to correct or delete your personal information
Unsubscribe from marketing emails at any time
To do so, contact us at: hello@splashcanine.ca