Due to Alberta Health Services’ public health rules, only dogs are allowed to swim in the pool. Humans are not permitted to enter the water. You can go down the ramp and help your dog from there, or have someone on the side of the pool at ground level.

You bet! Your first visit will include a full orientation with one of our awesome Splash Ambassadors. They will walk you through everything you need to know about the facility, as well as help you and your dogs get acquainted with the pool.

They have access to props and waders to assist your dog with getting comfortable in a pool environment.

You bet! Private sessions can be booked here.

Honestly, not much! We supply lifejackets, clean towels, and water toys. We do suggest bringing non-slip water shoes for your use as well as a change of clothes. If your dog has a favourite floating toy or treats, bring them with you.

If your dog has their own lifejacket, you’re welcome to bring it. We do supply lifejackets in size XS-XL.

We recommend only having one dog in the pool at a time. This ensures their safety, and if you needed to assist one of the dogs, you can do so without worrying about the other. This also ensures the safety of our pool liner, as a dog choosing to climb over the edge of the pool could be very risky.

In saying that, you can absolutely bring multiple dogs from the same household to the pool at the same time. We will have crates available to you so one can be contained while the other is in the pool, allowing you to swap them easily.

The water will be heated to a temperature between 27 and 29 degrees Celcius, about the same as a public swimming pool.

Our members are always surprised at how little time in the pool a dog needs. Water offers natural resistance, so we find that fifteen to twenty minutes per dog is usually plenty.

If your dog hasn’t swum before, a swimming pool is a fabulous way to introduce them to water. We find that it can take a few visits to get a good idea of whether swimming fires them up, so we suggest booking a private session or a seminar to get a feel for their interest level. Your instructor will be able to help them get acquainted and guide you through next steps.

We find that most dogs learn to love swimming as long as they are introduced in a no-pressure, supportive way.

We do not provide rehabilitation or instruction on this. We recommend consulting your veterinarian for a rehabilitation plan, as they are the experts on it. They will be able to provide educated guidance on duration, intensity, frequency, and the use of any aids like a lifejacket.

We recommend not feeding your dog during the three hours before your session and waiting an hour after your session before feeding again.

Splash is designed to be a safe space for your reactive dog as your appointment is always private.

If your pooch prefers some distance from humans, we will adjust our orientation to make it comfortable for them.

Please note that dogs with a history of aggression (lunging, biting, muzzle-punching, nipping, biting, etc) towards dogs or humans are not permitted until cleared by one of our training partners.

Our pool access is a gradual ramp with good grip. We find that most dogs are able to use the ramp to get in and out of the pool comfortably.

We highly suggest putting a lifejacket on your dog to not only assist in their swimming but to allow you to help them in and out by using the handle. Please ensure you consult a veterinarian before to be sure the activity is safe and comfortable for your dog.

While our pool and dock are not regulation size, we are set up to work on the foundational skills of dock diving. Our pool is 32’ long and our dock is 16’ long, allowing you to work on dock diving mechanics. We also have a “baby dock”, that sits just 16 inches above the water.

This is a great question and the answer is yes! Our water is treated with chlorine to kill off bacteria that would be unsafe for your dog. We keep the levels just high enough to keep those tiny bugs at bay.

If your dog consumes a little bit of water during their swim, they should be fine. However, we highly recommend monitoring and limiting excess drinking of the pool water to avoid water intoxication.

While very uncommon, water intoxication is a potentially fatal condition and it is very important to know the signs. Please consult your veterinarian for more information and if any signs are noted. To further limit the risk, choose water toys that are flat, allowing the dog to keep their mouth closed instead of items like tennis balls.

Unless your dog has been rolling in mud puddles, there is no requirement to bathe them before swimming. If they are shedding a lot, please give them a brush prior to coming to ensure we keep as much hair as possible out of the pool and filters.

For the large majority of dogs, there is also no need to bathe them after being in the pool. If you do notice their skin is a little dry after frequent swimming, you may wish to give them a rinse with conditioner when you get home.

Once your swim time is complete, you will be able to move into a different private room to towel off your dog. We have a hefty supply of clean towels for you to use.

Once you have completed your initial orientation with a Splash Ambassador, when you come to Splash to swim your dogs, you and your dogs will be the only ones in the pool area and you will have private access to the pool.

The member that had the previous appointment may be in the drying room, which is completely separate, while your dogs are swimming.

The pool is 32’ x 16’ x 52” deep with a 16’ long practice dock, an 8’ “baby dock,” and a ramp into the pool.

You bet! The ramps and concrete have anti-slip marine matting on them. The docks are covered in astroturf.